When you arrive at an Australian airport, you will first need to go through immigration and customs clearance. If you need help finding your way around, just ask the airline staff or one of the border officials in the arrivals area. A clearance officer will check your travel document and visa, and once cleared you will be able to collect your luggage to go through customs and quarantine clearance processes.
More information on what to expect when you arrive at the airport is available at the Department of Immigration and Border Protection (opens in a new window) website or Australian Customs and Border Protection (opens in a new window) website.
Getting to your new home
You should arrange accommodation before you arrive in Australia, even it is just for the first few days. Have your accommodation address written in English ready to show the taxi or hire car, or detailed directions if you are using public transport. If your institution is picking you up from the airport they will take you exactly where you need to go.
Some institutions run an orientation week (also known as ‘O Week’) for new students. This is typically held at the start of the year and during the week; you will learn about your institution, take tours of facilities, and meet people who will also be studying at your institution. You can usually find more information about your institution’s orientation week on their website, such as a full schedule of activities.
If your institution has an ‘O Week’ it is important that you attend to learn how to get the most out of your institution and study experience.
Remember, if you have any problems or questions once you leave the airport, call your institution’s international support staff. These details will be in your enrolment and orientation information.